Med spas and aesthetics
Your best clients ask on Instagram at 9pm.
By the time the front desk sees the DM on Tuesday, they have booked somewhere else. The agent answers in your voice, quotes the package you told it to quote, offers two consult slots and takes the deposit before the conversation cools.
Demo Med Spa is our demo company, and its prices are invented. The system answering is the real one.
Yours would answer from your treatments, your providers and your own deposit rules.
The three leaks
Where med spa revenue actually goes.
The after-hours DM
Aesthetics inquiries peak in the evening, which is exactly when the front desk is gone. A DM answered on Tuesday morning is a client who booked somewhere else on Monday night.
The consult no-show
A consult that costs you an injector hour and nobody paid to hold. Deposits fix it, but only if somebody asks for one every single time.
The rebook that never happened
Filler at month nine, tox at month three. The client meant to rebook and did not, and nobody chased because nobody was watching the interval.
What the agent handles
New consult inquiry
Asks whether they have been in before, what treatment area they are asking about, and whether they have a date in mind. Offers two consult slots and sends the deposit link.
Package and pricing questions
Answers with your actual package structure and starting prices. Anything that needs an assessment becomes a consult booking rather than a guessed number.
Rebooking and touch-up timing
Knows your treatment intervals. A filler client at month nine gets offered the right window rather than the next open slot.
Cancellation and waitlist backfill
A canceled Friday injectable slot is offered to the waitlist in order, and the first reply takes it.
Pre and post care instructions
Sent automatically at the right hour before and after, so nobody is texting aftercare at 9pm from the parking lot.
Membership and package balance
Answers how many units or sessions are left from your system, without anyone opening it.
FAQ
Med spa questions.
Can it take deposits?
Yes. It sends a payment link during the conversation and only holds the slot once the deposit clears, which is the single biggest lever on no-show rate for consults.
Will it quote prices for injectables?
It quotes exactly what you tell it to quote and nothing else. Most spas have it give a starting price and a per-unit range, then route anything specific to a consult. It never improvises a number.
What about medical questions?
It does not answer them. Anything clinical is routed to your injector or provider with the question attached.
Does it work on Instagram and text, not just the phone?
Yes, and for a med spa that usually matters more than the phone. Most inquiries arrive as a DM or a text, and the same agent handles all three channels with one client record behind it.
More industries
Step through the trades one at a time, or see all twelve on the hub.
Stop losing the 9pm DM.
Fifteen minutes on where inquiries arrive and what happens to them after hours. You keep the findings either way.